We Offer The Following Call Handling Solutions:
- Automated Systems
- Call Center Design
- Departmental Call Handling Needs & Goals
Increase Customer Satisfaction
With Call Handling Solutions designed around the needs of your business and customers, our solutions increase customer satisfaction and develop brand loyalty.
- Never miss a customer call, with intelligent call handling
- Improve your brand image with memorable numbers
- Improving call center efficiency
- Collect better data
Numerous Features Available
- Inbound (IVR): Manage and measure your inbound call activity.
- Outbound (Voice Push): Simultaneously delivered, pre-recorded messages.
- Call flow builder: Build and implement Interactive Voice services.
- Touch-point Reporting: Measure and analyze your communication activity.
- Call queuing: Automatically answer calls and hold them in a queue.
- Fax to email: Target fax numbers to dedicated email addresses.
- Call recording: Saved call recordings that can be found intuitively.
- Call Routing: Route calls by time and location.
- Voice to email: Send voicemail messages to email addresses.
- Payments: Simplify your payment collections and improve your operational efficiency with our PCI compliant solutions.