(877) 208-0021 prs@auaus.net

TELECOM SOLUTIONS

We Offer The Following Call Handling Solutions:

  • Automated Systems
  • Call Center Design
  • Departmental Call Handling Needs & Goals

Increase Customer Satisfaction

With Call Handling Solutions designed around the needs of your business and customers, our solutions increase customer satisfaction and develop brand loyalty.

  • Never miss a customer call, with intelligent call handling
  • Improve your brand image with memorable numbers
  • Improving call center efficiency
  • Collect better data

Numerous Features Available

  • Inbound (IVR): Manage and measure your inbound call activity.
  • Outbound (Voice Push): Simultaneously delivered, pre-recorded messages.
  • Call flow builder: Build and implement Interactive Voice services.
  • Touch-point Reporting: Measure and analyze your communication activity.
  • Call queuing: Automatically answer calls and hold them in a queue.
  • Fax to email: Target fax numbers to dedicated email addresses.
  • Call recording: Saved call recordings that can be found intuitively.
  • Call Routing: Route calls by time and location.
  • Voice to email: Send voicemail messages to email addresses.
  • Payments: Simplify your payment collections and improve your operational efficiency with our PCI compliant solutions.

CONTACT PAUL STEBERGER OF APPLIED CONSULTING GROUP TODAY: 877-208-0021

CLICK to Email Paul at Applied Consulting Group, CLICK to Send Paul a Text