(877) 208-0021 prs@auaus.net

Remote worker applications are available from several of our vendors.

You can also use TEAMS with USA based support with a Cisco telecom system tied to it , or                           bring your own telecom system to us to manage for you .

877.208.0021 call or  text 941.900.6220

  • Make and receive phone calls from your home, using your business line, home phone , or  mobile  with no hardware required.
  • Video conference with your patients, students and clients without bulky setup processes or user accounts required.  Connect with one or many at once!
  • Share screens with others to collaborate on documents and apps such as Excel, Quick-books, or anything you have on your PC/MAC for work.
  • Engage employees in group chats to stay connected and in sync.
  • One-click dial other remote colleagues and contacts.
  • Use Microsoft  Teams, Cisco  or other systems to do this.

We  will hold  seminars over  the next  few  weeks, and we  will send dates  to you.

You can also call or  email to set up a one on one session.

877 208 0020 prs@auaus.net call or  text 941.900.06220



Reduce your phone bill by 30% or more

877 208 0021          text or call 941.900.6220

How do cloud phone systems compare?

A cloud communications and collaboration solution  not only gives you everything you need to simplify and empower your business, it also completely alters the cost structure of both hard and soft costs. Let us look at some of the hard cost savings.

One all-inclusive cloud communications and collaboration solution-All you need in a phone system, plus text, audio and video conferencing, meetings, and team messaging and collaboration. This eliminates the need for additional services from third-party vendors, immediately removing a layer of surplus expense and complexity.

Lower multi-site management costs-Anyone can add phones and numbers, make changes, and handle moves from an intuitive web interface.

Reduced IT maintenance and infrastructure-All handled in the cloud by the service provider, eliminating operational expenses and IT distraction.

Elimination of many telephony costs-This includes removal of several line items such as switches as all voice and UC traffic travel over the internet.

Lower IT service provider costs for ongoing updates- RingCentral handles updates and provides continuous improvements and innovations.

Increased worker productivity- New capabilities, such as direct-extension dialing and the ability to forward calls and faxes to mobile phones make workers more effective;  also handles integrations with leading CRM systems like Salesforce® and Microsoft® productivity tools or suites.

Reduced up-front cost-Phones can be rented, making it a lot easier to upgrade to the latest models without a large initial layout.

Decreased cost of supporting a mobile workforce-The unique  app enables you to turn a smartphone into an office phone, saves carrier costs, especially for conference calling, video meetings, and those associated with international travel.

The cost-saving benefits, along with the simplicity, flexibility, and manageability of unified cloud communications explains the rapid adoption of these solutions by businesses of all sizes.

  • Cloud solutions allow you to move all your business communications to the cloud and benefit from the same cost and operational expense reductions you can experience when you move other critical business applications.
  • Office provides an all-inclusive cloud communications and collaboration solution that can be customized to suit your business needs and budget.
  • Not only can you rest assured that your overhead will be reduced considerably, you will have the peace of mind that your employees have everything they need to do business effectively, today, and long into the future.


Microsoft TEAMS is good but it needs a little help to be great


 Let’s discuss several options that are available to you. We work with over 125 vendors, carriers, and Cloud Telecom/IT companies. AT&T, Cisco, Microsoft, Verizon to name a few.

Call us for details. 877 208 0021

Text 941.900.6220

What can Office 365/TEAMS do for your business?   The rise of the always-connected, multi-device consumer coupled with the proliferation of data and resources available online has resulted in a transformational shift in the workplace.

Today we are all faced with rapidly changing business requirements and need a platform that adapts quickly.

Office 365/TEAMS offers the ability to quickly build, test, deploy and manage applications through a global network of data centers.



  • Your Office – when and where you need it 
  • Work together – collaborate with others in real time
  • Built around you – just sign in and pick up right where you left off.

Whether you’re looking for cost effective storage, scalability with your data or disaster recovery security, we’ll help you get there.  Text Paul. 941.900.6220 or call 877.208.0021

great webinar on TEAMS and Cisco and a funny cartoon

Session 1:
Wednesday, April 1st at 4:00 – 4:45 PM EDT
Enable Work from Home Strategies from Evolve IP

Session 2:
Friday, April 3rd at 1:00 – 1:45 PM EDT
Enable Work from Home Strategies from Evolve IP

Applied Consulting Group and Common Sense Technologies have asked Evolve IP, a Cloud Strategy company, to present a webinar highlighting Work from Home solutions for end users such as yourselves. Some of the questions they will address are:

1. How can I keep my people safe and secure while ensuring that they are still engaged and able to collaborate with others?

2. How do I get the most out of my investment in Microsoft Office 365 and TEAMS?

3. How can I securely access the tools and applications I need to do my job from any place, any device, and at any time?

4. How can I use video to connect with my co-workers and customers alike when I can’t meet with them face-to-face?

5. How can I enable my employees to talk on the phone without making them use their mobile phone?

We have two sessions available (both presenting the same material) and hope you’ll be able to attend one with the link below or you can email danielle@commonsensetek.com and she will set you up.










Skype is going away Microsoft TEAMS is now the cats meow I’m not really that old but TEAMS is hot.

The Data doesn’t Lie…it’s Time to move to Teams, BUT thee are caveats / Not all users need, or have a Desktop to make a call using TEAMS. That is where we and our vendors come in. Read on…..

If you had to take a guess on how many collaboration services your clients are running, would you say 1, 2, or 5? Our survey of 247 Executive, IT, and Sr. Operations professionals revealed that most mid-market businesses are running an average of 2.4 collaboration services today, most of which were implemented by departments outside
of IT.

Challenge #1 – When we asked these same organizations if they preferred having a single solution, an overwhelming majority (56%) said ‘yes’, while only 14% preferred having multiple collaboration solutions.

Challenge #2 – 41.5% of organizations are using Microsoft Teams today and 36.5% plan to deploy Microsoft Teams in the next couple of years. Microsoft recently announced that they now have over 20 million active daily Teams users, making Teams the fastest adopted service in Microsoft’s history!

Challenge #3 – Nearly 1/2 of the 247 businesses that responded (47.5%) told us that their preferred collaboration system MUST integrate with their communications solution, while 30% were still undecided.

Challenge #4 – For those businesses that demand a voice-integrated collaboration system, nearly half plan to re-evaluate their voice provider, while only 17% plan to use their current UCaaS provider to deploy their collaboration suite.

Here’s the rub. Microsoft Teams doesn’t support all of the enterprise voice features required by mid-market and enterprise businesses! Learn more about those gaps and missing features at our Blog https://appliedconsultinggroup.net/blog/
or @ our web site www.acgimfo.biz
877.208.0021 call or text 941.900.6220

what is the difference betwen CItrix and VDI part of our info blog

We have over 125 vendors to help your IT and telecom team improve operations. Over 4000 systems installed call 877 208 0021 call or text 9419006220
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Vissarion Yfantis
By Vissarion Yfantis
July 23, 2019
Last updated on February 26, 2020
Citrix and VDI: What is the Difference Between Them?
Citrix and VDI: Citrix Virtual Apps (formerly Citrix XenApp) is an application delivery solution that allows access to Windows-based applications to any device compatible with Citrix Receiver.

VDI stands for virtual desktop infrastructure. A VDI desktop is a desktop running on a server in the datacenter that a user can access from virtually any device. To use VDI with Citrix, you need to purchase Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop). Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) and VMware Horizon are two well-known solutions to implement and deploy a virtual desktop infrastructure.

What Are the Different Types of VDI?
While there is a common definition of VDI, there are various methodologies to deliver virtual desktops, classified into three main categories:

Desktop-Based VDI – A desktop running in a virtual machine that is hosted on a server in the datacenter.
Server-Based VDI – A desktop running in a server operating system that is available only for a single user at a time (Remote PC).
Session-Based VDI – An individual session running inside a server OS on either a virtual machine or a physical server.
What Are the Citrix Virtual Apps (formerly Citrix XenApp) and Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) Limitations for VDI?
Deploying and maintaining VDI with Citrix is complicated due to different licenses offering different features. For example, to support desktop-based VDI and server-based VDI, organizations need to upgrade from Citrix Virtual Apps (formerly Citrix XenApp) to Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop)—even in its Platinum Edition, Citrix Virtual Apps (formerly Citrix XenApp) does not support a full VDI.

How to Deploy VDI with Citrix
To deploy VDI with Citrix, organizations must consider what kind of VDI they will need for their infrastructures (desktop, server, or session-based). They also need to be aware that publishing applications require either Citrix Virtual Apps (formerly Citrix XenApp) or Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) Enterprise/Platinum version.

Citrix’s VDI solution Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) works in small environments as well as large ones, but it’s geared toward medium and large enterprise. Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) is available in three versions.

XenDesktop VDI
This version provides only the basic Citrix VDI technology, restricting the delivery options to VDI and personal VDI (session-based VDI), without the traditional Citrix product Citrix Virtual Apps (formerly Citrix XenApp).

This version offers more VDI features but is missing certain key features, such as Common Criteria certified, fine-grained context-based policy, session recording, and more. The main benefit of this version is the inclusion of Citrix’s flagship product Citrix Virtual Apps (formerly Citrix XenApp). Citrix Virtual Apps (formerly Citrix XenApp) virtualizes applications and is often paired with Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) to reduce the individual user storage footprint.

This version includes all Citrix VDI features, plus an enhanced version of Citrix Virtual Apps (formerly Citrix XenApp) called XenApp Platinum. It also includes a couple of additional features such as seamless local applications, self-service password reset, and a UX network analysis.

Note: To deploy a fully-featured application and desktop delivery infrastructure with Citrix, you also need to purchase Citrix add-ons (NetScaler).

Parallels RAS Is Your Citrix Alternative.
Parallels® Remote Application Server (RAS) provides a cost-effective Citrix alternative that’s easy to deploy and maintain. It delivers applications and desktops from RDS and VDI without feature limitations. In addition, a free, full-featured, 30-day trial is available for a variety of deployments: on-premises, trial-in-a-box, and in the cloud (public, private, or hybrid). Download your trial today.

Learn more about why Parallels RAS is a good choice for your business.

Citrix Performance Management 2016 Survey Report | https://www.pqr.com/sites/default/files/bestanden/Partners/citrix-performance-management-2016-survey-report.pd

What’s the difference between Citrix and VDI? | http://www.whitehatvirtual.com/blog/bid/322871/what-s-the-difference-between-citrix-and-vdi

Citrix Systems | https://en.wikipedia.org/wiki/Citrix_Systems

Citrix Products Evolve, but Name Changes Obscure Unification | https://redmondmag.com/articles/2014/04/01/citrix-products-evolve.aspx

Comparing Citrix VDI options: XenDesktop vs. VDI-in-a-Box | http://searchvirtualdesktop.techtarget.com/feature/Comparing-Citrix-VDI-options-XenDesktop-vs-VDI-in-a-Box

12 services that make up the Citrix Virtual Apps and Desktop (formerly Citrix XenDesktop) Flex Management Architecture! | http://www.basvankaam.com/2015/03/26/12-services-that-make-up-the-citrix-xendesktop-flex-management-architecture/

managed services

4 Tips For (Successfully) Selling Managed Services
TruMethods President Gary Pica spent 12 years building a top MSP. Here are his four tips on establishing a thriving, profitable and successful managed services practice.
By Gary Pica February 26, 2014, 10:51 AM EST
Every IT professional knows that the managed services business model is superior to the break-fix model. You don’t need me to tell you that a proactive, preventative approach to IT service is more efficient than running around putting out fires. It leads to higher margins, scalability and recurring revenue while improving customer service. However, convincing your customers is a different story. Generally, they are happy with the service you provide at the prices you charge. They simply don’t know any better. Preventative care seems good on paper, but convincing customers to embrace the managed services delivery model is a challenge for even the best salesman. Here are four important things you need to consider.
1. Don’t sell technology: Typically, customers don’t care as much about individual features such as patch management, anti-spyware, anti-spam, backup, endpoint security, monitoring, cloud computing or Software-as-a-Service (SaaS) as we do. What they care about is how IT systems management impacts user productivity, decreases risk and keeps costs under control. To effectively sell the idea of managed services to your customers, it is important to focus on the end result of your support offering rather than the bits and bytes of how you deliver it. Show them that being proactive and using automation to deliver a higher level of performance, functionality and stability is cost-effective. Their biggest expense is human resources. If you can explain how your technology solution translates into better utilization and productivity of their employees, you can show them in tangible benefits why managed services are so critical.
2. Sell “your company way”: If a customer told you that they wanted the best possible IT support available and that money was no object, what would you do? What people, process and technology would you deploy to achieve the best possible results? The answer to this question should be the basis for your managed services support offering. You support offering should deliver ’your company way.” This is the unique approach and perspective you have developed based on your years of experience. Build a process that delivers “your company way” to every client. That is your unique selling proposition.
3. Raise your price: You can’t deliver quality support by pricing your managed services offering too low. You are not saving your customers any money by charging them less and then delivering a watered-down product. If you truly believe that your approach to managed services is the best investment for your customers, then you should deliver a complete solution and charge accordingly. In fact, why would you even offer a lower-cost, lower-quality solution at all? Your customers are not qualified to tell you how you should deliver quality support. It is your job to tell them what technology support looks like, what it should cost and how the investment pays for itself.
4. Sales focus: I speak in front of IT providers at many live events each year. I always poll the audience to see how many people have a goal of increasing their managed services revenue. More than 90 percent of the hands in the audience go up. Then I ask how many people have a dedicated resource focused only on adding new managed services agreements. Very few hands are raised. Think of other areas of your business that you improved — did any of them improve without focused resources? This dawned on me one day after I had announced to my employees that building our managed services practice was our most important initiative. I was sitting on the phone getting a price for a firewall project and I asked myself what I was doing. How were we going to reach our goals if I was not focused on our top priority? Managed services agreements are not something you add as just another thing you offer next to servers, firewalls, PCs and block time agreements. If you want to be a successful MSP, you need to dedicate resources focused only on increasing managed services revenue.
The managed services opportunity for IT providers remains strong. Start by making a firm commitment to the managed services delivery model and building a consistent and robust product. Seek out like-minded partners who can help you achieve your goals. The IT solution provider landscape continues to evolve with the influence of SaaS and cloud services, but the principles for success remain the same. Now is the time to establish your new value proposition.
Gary Pica is the president of TruMethods, a coaching and mentoring company helping IT providers and MSPs grow sales and profitability. Pica is a featured speaker at the XChange Solution Provider 2014 conference, running March 2 through March 4 in Los Angeles. For more information on Gary Pica and TruMethods, visit www.trumethods.com