(877) 208-0021 prs@auaus.net

One of our five areas of expertise is contingency auditing. This can help most medical offices and healthcare facilities

News from one of my partners:

 Hospice saves on medical supplies Savings help address diminishing government reimbursements

Hospice saves on medical supplies Savings help address diminishing government reimbursements Neczus’ Expertise in Health Care

The client is a hospice in North-Central Florida that provides support for patients and their families in their own homes, assisted living centers, skilled nursing facilities, hospitals and hospice houses.

Medicare, Medicaid and most insurance companies cover the care given by the nonprofit organization. Given the current economy, diminishing government reimbursements and a trend toward extended hospital stays for the terminally ill, the hospice wants to continue to provide high-quality care as cost-effectively as possible.

The organization asked health care industry experts with Neczus to review its expenses for medical supplies. Neczus Consultants found both “hard” savings (money) and “soft” savings (process improvements) that will help the hospice continue to fulfill its mission.  Market knowledge, proprietary tools, project experience and implementation assistance Using Neczus’ proprietary suite of RFP tools, Consultants were able to gather extensive and detailed information from suppliers. Neczus experts weighed supplier responses based on several criteria important to the hospice, including quality, availability of electronic inventory management tools, shipping charges and price-change notification policies.

They also reviewed existing and proposed contracts for improved pricing, incentives and discounts; arranged a “Vendor Day” so that suppliers under consideration could present alternative products that offered substantial savings; and assisted in implementation with a 60-day transition period after contract signing to ramp down incumbent supply.

Project Information

Industry: Health Care Expense: Medical Supplies Client ROI: $5,625/hour Suppliers: New Net Savings: 10% 

Other successful industry projects Neczus has handled many successful expense- reduction projects for the health care industry. Expenses reviewed include: Bank Fees Cleaning Services & Supplies Employment Services (including Contract Nurses) Food Services Freight Insurance – Workman’s Comp, Health, P/C Medical Supplies Merchant Card Fees Office Supplies Payroll/HR Admin (including PEOs) Records & Information Management Telecommunications Uniforms & Linens Waste & Recycling

Notes on creating a voicemail greeting: 

 We  installed our first clients’ voice mail in 1984 or 85. I believe  the cost was   over $8,000.00 for  a small system with limited  features. Now  it is included in most  Cloud based  systems or  available at  very little  cost. However I  believe  that many use it as if  one  was playing hide and seek, and  using it  as if  hiding  behind  a tree rather  than taking  the  call. You   can do  two  things; take  the  call or  get  another voice mail  box for those that  you regularly  communicate  with. When used properly I  think of it  as non-simultaneous  conversation that  improves prodictivity. 

Another  solution is  to  use  a cloud  based  system with UC, Unified Communications. It is  like IM but  is used   by  those yo need to  touch base  with often. More  on  this in a coming post.

For now  try  to use  voice mail effectively.

Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.

Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences

Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.

Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wordi

 

improve your voice mail system

Notes on creating a voicemail greeting:

If possible  give the  caller  a bypass key to press to  jump to the recording menu. On my  system I  tell the  caller to press # which allows  them to leave a message rather  than listening to my  message  for  the 12th  time over  the past  few  months.

Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.

Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences

Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.

Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wordi

Did IRMA affect your company

Applied Telecom Solutions
84 Upsala Path West Milford, N.J. 07480
600 Manatee Avenue Unit 104
Holmes Beach Fl. 34217
877.208.0021 Fax 973 547 9127
prs@auaus.net
appliedtelecomsolutions.biz
appliedutilityauditors.com
http://appliedutility.blogspot.com/?view=magazine

Memo

Below is one of the many emails and faxes I have sent to the members of the LWRBA, and surrounding businesses. In view of Hurricane IRMA I wanted to reach out again. Our Florida clients using our Cloud providers experienced no down time or disruption of service.They accessed their data and made and received calls as if they were at their office. I hope we can discuss the options available to you.

To: LWRBA Golfers

From Paul Reed Steberger

From: Applied Utility Auditors DBA Applied Telecom Solutions

Phone (973)-208-0020

Date: 4/21/2015

Subject: We had a winner in 2015 for the gift certificates at Ophelia’s restaurant in siesta key fl. and we hope to do it again May 6th at the Esplanade

We wanted to thank you for stopping by the 17th hole at the LWRBA golf outing. I hope we can meet at your office or for lunch to determine if we may be of help reducing your costs or improving your business operations. I have included a link to an event we held in New Jersey this past October 7th, and we want to hold a similar event at the Polo Grill or the Ritz Carlton this year. I hope you will find this interesting and invitations will be forthcoming.
Telecom and IT Services

For over 30 years we have provided advances telecom and IT solutions to business like yours. Now with the advent of the “CLOUD” we can provide these solutions with no CAPEX, and for the most part at lower monthly cost then you now have. Additionally, 95% of the time our fees are paid by our indirect channel partners, such as AT&T, Verizon, Alteva, EvolveIP, and over 50 other Telecom, and IT partners. There is no fee to you.
Contingency Auditing

Our contingency auditing services review utility bills, workers’ comp., health insurance, and many other everyday bills you pay. We secure refunds and future savings in most of our bill reviews. If we find no refunds or errors, you will at a minimum know that your bills are correct and we will not bill you. I would like to set up a brief meeting to discuss how we may help you now or sometime in the future. I hope you give us a call to see if we can be of help.