Notes on creating a voicemail greeting:
We installed our first clients’ voice mail in 1984 or 85. I believe the cost was over $8,000.00 for a small system with limited features. Now it is included in most Cloud based systems or available at very little cost. However I believe that many use it as if one was playing hide and seek, and using it as if hiding behind a tree rather than taking the call. You can do two things; take the call or get another voice mail box for those that you regularly communicate with. When used properly I think of it as non-simultaneous conversation that improves prodictivity.
Another solution is to use a cloud based system with UC, Unified Communications. It is like IM but is used by those yo need to touch base with often. More on this in a coming post.
For now try to use voice mail effectively.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wordi
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improve your voice mail system
Notes on creating a voicemail greeting:
If possible give the caller a bypass key to press to jump to the recording menu. On my system I tell the caller to press # which allows them to leave a message rather than listening to my message for the 12th time over the past few months.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wordi
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Memo
Below is one of the many emails and faxes I have sent to the members of the LWRBA, and surrounding businesses. In view of Hurricane IRMA I wanted to reach out again. Our Florida clients using our Cloud providers experienced no down time or disruption of service.They accessed their data and made and received calls as if they were at their office. I hope we can discuss the options available to you.
To: LWRBA Golfers
From Paul Reed Steberger
From: Applied Utility Auditors DBA Applied Telecom Solutions
Phone (973)-208-0020
Date: 4/21/2015
Subject: We had a winner in 2015 for the gift certificates at Ophelia’s restaurant in siesta key fl. and we hope to do it again May 6th at the Esplanade
We wanted to thank you for stopping by the 17th hole at the LWRBA golf outing. I hope we can meet at your office or for lunch to determine if we may be of help reducing your costs or improving your business operations. I have included a link to an event we held in New Jersey this past October 7th, and we want to hold a similar event at the Polo Grill or the Ritz Carlton this year. I hope you will find this interesting and invitations will be forthcoming.
Telecom and IT Services
For over 30 years we have provided advances telecom and IT solutions to business like yours. Now with the advent of the “CLOUD” we can provide these solutions with no CAPEX, and for the most part at lower monthly cost then you now have. Additionally, 95% of the time our fees are paid by our indirect channel partners, such as AT&T, Verizon, Alteva, EvolveIP, and over 50 other Telecom, and IT partners. There is no fee to you.
Contingency Auditing
Our contingency auditing services review utility bills, workers’ comp., health insurance, and many other everyday bills you pay. We secure refunds and future savings in most of our bill reviews. If we find no refunds or errors, you will at a minimum know that your bills are correct and we will not bill you. I would like to set up a brief meeting to discuss how we may help you now or sometime in the future. I hope you give us a call to see if we can be of help.