by Sean Murray | May 17, 2017 | Uncategorized
Necessary and critical to any business with employees, worker’s compensation premiums often present significant recovery possibilities. We review your policy for overcharges, often going back ten years. Our team of experts will insure that what you paid was what you should have paid.
There is no out of pocket expenses. We are only compensated when you receive a refund check, credit or reduced premium. No recovery=no fee.
Many times, our work produces a refund and saves you money on future premiums. Any future savings you keep 100% of that benefit
by Sean Murray | May 5, 2017 | Uncategorized
Utility Auditing
A Case Study for a Water Leak Refund
To: JCMUA the Water Authority for Jersey City New Jersey
From: Paul Reed Steberger
Subject: Our Client and their Water leaks at their Jersey City Mall
Here is a timeline and information regarding the issues involving the water leaks. Please be aware that the mall owner, to deal with this in a timely manner, contacted United Water, and the JCMUA regarding these leaks in August 2005. We appreciate your time on this matter.
After contacting JCMUA and United Water, we set out on our own to find the problem that was causing the excess consumption. We found the first leak in Dec. 2006 by the liquor store, meter # 1542251, and repaired it. Consumption dropped to an average of 865ccf from 1440ccf per month. We thought the problem was solved. However, we were wrong because the meter at the pit by the liquor store, meter # 1542251, was under registering. This was replaced by JCMUA with meter # 67348434 in 01-07. When the meter was replaced the new meter, reading showed 1440 at that meter pit, which was much too high based on our readings on the secondary meters at the stores in the mall.
The bill for the new meter was prorated in the amount of $19,661.88, which unknown to us, included the additional leaks ultimately found by Wendy’s. This extremely high bill alerted us to the fact that we had more leaks. This bill should have been in $2500.00 per month which is where it is today.
After receiving the high bill, we searched again for more leaks. One was found in 11-2007 and a second was found in 4-2008. Both were repaired. These leaks produced higher consumption ranging from 1100ccf in Feb-March 06, 2100ccf in April-May 06, and 1880ccf in Oct-Nov 07. After the leaks were repaired, consumption decreased i.e. for the 11-08 billing period, the recorded total mall consumption was 620ccf for the 11-2008 billing period and 560.9ccf for the 10-08 billing period. We anticipate the new average to be in the 620ccf to 700ccf range.
We have paid over $100,000.00, for water/sewer charges due to these leaks, and the last credit we received of almost $9,000.00 was for water used by the fire dept. without our knowledge, not for a leak adjustment.
You asked me once what a judge might say, and I think he would rule that in view of the effort, the false readings on the faulty meter, and the $20,000.00 plus spent to repair the leaks, there should be a refund for the excess water used during the leak period.
I would add that since there is no stated policy in the JCMUA tariff regarding refunds, it would seem fair to issue at least a credit for sewer services not used.
This case was resolved with a $25, 00.00 refund to the client, and a $4,000.00 monthly savings.
by Sean Murray | May 4, 2017 | Uncategorized
This is a Cisco Call Manager Solution that moved a premise based Call manger to the cloud. It is one of many Call Manger Solutions offered by Applied Consulting Group’s partners. We help you select which Cisco, or other Cloud based solution is best for you. acginfo.biz 877 208 0021 [email protected]
ABT ASSOCIATES
Mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development.
EMPLOYEES: 1045 domestic, 2000 in Africa
LOCATIONS: 4 US locations
NUMBER OF SEATS: 1045
Abt Associates continues to be a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Associates is regularly ranked as one of the top 20 global research firms and one of the top 40 international development innovators.
THE CHALLENGE
Abt Assoc. had been using NWN for premise-based Cisco Call Manager services. With very limited IT resources the company lacked the expertise to pull together its disparate communications tools. It was also using different collaboration tools – Cisco Jabber, Microsoft Lync and Google apps – that did not integrate with each other.
SOLUTION
West moved the voice services to VoiceMaxx CE and into the cloud. We also supplied ControlMaxx for their 20 contact center workers. Since the company was using Cisco already, the interfaces for VoiceMaxx CE were nearly identical to those of the Call Manager. InterCall also provided Abt with 3000 WebEx licenses. In order to federate their disparate messaging and presence platforms, West implemented NextPlane, which allowed their US locations using Cisco Jabber to integrate with their Australian location, which was locked into Microsoft Lync.
by Sean Murray | Apr 25, 2017 | Uncategorized
A few examples of savings, refunds, and reductions in overhead for clients based on our contingency audits:
We saved NJIT, (New Jersey Institute of Technology) over $140,000.00 by correcting an error on their electric bill.
We offer various services to CPA’s including for their wealth management dept. If they have or want to become a RIA, registered investment adviser. We make it very simple and save quite a bit of money. Example: 26k savings per month for a New Jersey CPA Firm and reduced IT staff from 7 to 2.
A New Jersey utility, PSE&G, issued a $17,000.00 refund and a monthly reduction of $663.25 per month for a New Jersey multinational.
Windstream forgave an overcharge of $12,000.00 for a Fortune 500 client after we presented our case over a 4-month period. We were called in after the client had exhausted their negotiations over the disputed amount.
AT&T issued a $70,000.00 refund to a 25-location client for their California office which was overcharged each month by AT&T. Statute of limitations restricted the amount of the refund. AT&T reduced the same client’s monthly bill by $1,200.00 a month. It is best to act quickly on these issues
