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Managed Services
Eliminate the Stop Gap Cycle With Proactive IT Management
June 12, 2019
Business IT is undergoing a transformation. Not only is technology evolving within business, technology is helping the business itself evolve. This technological infiltration into every aspect of business has naturally created an evolution of IT management.
Information Technology, even in a small company, is a complex, ever changing environment. IT managers, business owners, administrators are tasked with maintaining a secure, productive network but are constantly worrying about downtime, the threat of a data breach, data loss, revenue loss, and a compliance nightmare. Beyond security risks and downtime, IT is under intense pressure to make costs more manageable and predictable.
The problem for most organizations is that they react to problems instead of working to prevent them. Reaction time is slow and problems linger due to a lack of accountability, and IT is forced to apply Band-Aids instead of diagnosing and fixing the actual problem. This is why IT tends to be in a never-ending firefighting mode. Large enterprises have the budget to throw money at the problem. Hire more people and implement more sophisticated tools.
But for many small to medium sized organizations staffing an IT department isn’t within the budget. It is most likely the case that an individual IT manager, administrator or owner assumes responsibility for successfully pro-curing and integrating new technologies into an existing IT infrastructure. This results in an impossible agenda of priorities to manage and the inability for IT to keep pace with technology change. The continual demand for newer, modern technologies like unified communications, security and cloud computing becomes daunting and time consuming for the lone IT manager. So how do they have time to both manage an existing infrastructure while developing strategy to implement newer technology?
To make that possible, organizations will need to outsource many of the day-to-day tasks that currently prevent IT managers from operating more strategically so they aren’t always getting lost in the tactical weeds. This is where Ancero expertise can help. We know how critical business services are to your daily operations. This is why we spend so much time aligning technology to support your initiatives. The IT Manager must be sure their systems are reliable and flexible enough to handle increasing demand and technological advances.
By using Ancero Managed IT we can prevent many network failures from ever happening. Combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business. Ancero Managed Services offers different levels of service to deliver the support you need at the price you want.
To be clear, a proactive program doesn’t make problems disappear. No such magic wand exists. What it does mean is that downtime caused by equipment failures, data breaches and other incidents will be far less frequent. Issues will be resolved faster so the impact on your business won’t be nearly as severe as it would have been if you simply reacted to things that went wrong. Your organization automatically becomes more resilient and accountable.
Financially, IT spending will be focused on avoiding problems. After all, it’s a lot less expensive to prevent problems and optimize services than it is to fix problems after the fact. Also, the odds of dealing with a costly recovery from a data breach will be much smaller. Proactive IT support takes the complexity out of technology by providing comprehensive support at one flat-rate price — no surprises.
Lastly, don’t underestimate the impact of a proactive program on the end-user. Your employees will enjoy a more secure, reliable network, with more predictable performance and service delivery. They’ll be able to collaborate with new technologies and without service disruption. In a nutshell, they’ll be able to do their jobs better and get more value from your technology investments.
Outsourced, proactive network support is designed to work with your business model. Do you have an IT administrator? Managed Services will assume responsibility for the day-to-day network monitoring and maintenance thus freeing up your internal IT staff to focus on projects and upgrades that add value to your productivity. Or Ancero Managed IT will become your IT department, giving you peace of mind and the freedom to run your business.
When you partner with Ancero for a comprehensive proactive program, you’ll gain access to our Network Operations Center (NOC) engineers, who provide enterprise-level expertise to help you optimize your IT infrastructure and services. In addition to remote monitoring and proactive maintenance, we offer regular reports on your network health, IT assets and warranties so you know exactly what’s happening in your IT environment. As well as data protection with an award winning Backup and Disaster recovery solution.