The Hosted Call Center enables businesses to unify and simplify their call center operations with a turn-key hosted solution that includes advanced ACD and PBX features, voice and data services, multiple integration and upgrade options, and 24×7 management and maintenance that removes geographic boundaries – all for a simple per-user monthly service fee.
The Hosted Call Center is fully integrated with a hosted cloud based PBX Call Center is designed to provide an Enterprise-class call center solution for small to midsized Call Centers (5-500 agents) anywhere in the world – with no hardware, software or up-front capital expenditure.
WHY CHOOSE a Hosted Cloud Based CALL CENTER?
Focus on the bottom line: The Hosted Call Center allows you to significantly reduce costs with no CapEx and maximize your staffing via flexible on-demand configuration options. You can also rest assured that the platform is secure, reliable and disaster-recovery ready.
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